How to Delete Your Absorb Biology Account

Effective Date: November 8, 2026

What happens when you delete your account?
  • Account deletion is permanent — once confirmed, we can't restore your account or data.
  • Profile and Data: Your profile, preferences, and all user-generated content will be permanently removed from our active databases.
  • Paid Access: Deleting your account ends any pass or other paid access remaining on it, along with any Mastery Guarantee or Extended Access. There is no refund for unused access, except as Section 4 of our Terms provides: https://www.absorb.blue/legal-terms
  • Active Subscriptions: Deleting your account does NOT cancel subscriptions billed through the Apple App Store or Google Play Store. You must cancel subscriptions directly through your device's settings to avoid future charges.
  • Data Retention: We may retain certain information as required by law or for legitimate business purposes (such as fraud prevention, tax, and accounting). Unless you have opted out of model training, we may also keep your learning information and content in pseudonymized form to improve our models. For more details, please review our Privacy Policy: https://www.absorb.blue/privacy
Two Ways to Delete

You can delete your account using our mobile app or by emailing us.

Option 1: Delete via the Mobile App (Recommended)

  1. Open the app and log in.
  2. Open Settings.
  3. Tap My Profile.
  4. Tap Delete Account.
  5. Follow the on-screen prompts to confirm your deletion.

Option 2: Delete via Email Request

Please submit an account deletion request by emailing our support team from the address associated with your account.

  • Email: hello@absorb.blue
  • Subject Line: Account Deletion Request
  • Body: Please include a statement confirming that you want your account and data permanently deleted.
Processing Time

If you delete your account via the app, the deletion is processed immediately. If you submit an email request, please allow up to 30 days for our team to verify your identity and fully process your request.

Need Help?

If you are having trouble deleting your account or have questions about how your data is handled, please contact hello@absorb.blue.